Troubleshooting
Troubleshooting scenarios and things to try.
Blue Pill Controller Showing Unknown
If the Blue Pill or Blue Pill Inside controller is showing in the panels sections of the Home scr...
"Customized" tag in Mapping on Home Page
Scenario: If the selecting Mapping for the controller has a Yellow "Customized" tag as below: ...
No Lights on Panel
If your panel is not lighting up as it should, but everything else seems like it is working as ex...
Panel Not Displaying Connected Switcher
If after setting up your controller and connecting it to a switching device, your Skaarhoj panel ...
Reflash Blue Pill devices
If your Blue Pill device has become totally unresponsive - you cannot contact it in any way - the...
Reset and Reboot Procedures
Have you tried turning the device off and on again?Sometimes all that is needed is a reboot. This...
Unable to Login In
"If you enter the correct username and password, but are left in a loop on the login screen." So...
Unable to Update Device Cores/Packages/OS
Scenario: When trying to do an update or load a new Device Core, Package, or Operating System (u...
UniSketch Panel Displaying Weird in Simulator Tab
If your UniSketch panel is displaying weird in the Simulator tab, it may be due to old firmware o...
Uploading Device Cores/Packages/OS from Offline
All device cores, packages, and SkaarOS can be loaded from offline onto the Blue Pill. The indivi...